Tuesday, December 30, 2014

Back in the UK! Happy New Year!

We're back! As a family, all together, in the UK, wonderful! The trip started with a 9 hour delay, although the airline called it an 8 hour and 55 minute delay. We asked around to learn that the delay was caused by a "curfew" that the UK has on flights. We were scheduled to land at 10pm but they needed about an hour for engine maintenance, which meant we would have landed past curfew, so they delayed us until morning. We found ways to entertain ourselves at the airport. The airline did give us several vouchers, so that's nice. 

We had 15 large suitcases, so it was quite a move. Upon arrival, our plan was to take a taxi AND pickup our rental car (hire car), so that all the bags would fit. Avis was so great, they gave us a huge discount on a massive van for one day so that we could all travel together. 

Jet lag is hitting us pretty hard since it was more time than we were mentally prepared for. After we put our suitcases away at the house, we drove around our new hometown together, so exciting! We thought places might be closed on New Years Eve, but actually the town was quite alive. We had a great dinner at a pub, even played some snooker, and bought groceries. 

New Years Eve is big here! From our house we could see at least 5, maybe 6, different displays of fireworks up in the sky. We appreciated such a welcome :)

Thursday, December 25, 2014

Data Conservation

I've been back in the states for a week. So far, the most noticeable difference for me has been something very small. I've been very conscious of the amount for data I use on my phone(s). Before living in the UK, I always had unlimited data plans, so I didn't think twice about how much data I used. Now, I find myself checking data usage quite a bit even though I'm back on unlimited plans. 

I think this relates to an overall "consumption vs conservation" awareness that grows on you in the UK. It's interesting to be more aware of the footprint you leave and or take...

Wednesday, December 17, 2014

The journey of flying

Iceland Air provided the most cost effective way to go from London to DC, so I chose them. The flight had one layover in Iceland, so it was a 10-11 hour journey as opposed to a 7-8 hour journey. No problem because Iceland is beautiful, although I sure wanted to get to family as fast as possible. 

On the first flight I sat next to a young backpacker. She had just finished 3 months of backpacking across Europe. Her stories and experiences were great, her favorite moment was in Istanbul. She met people in youth hostels and would travel around with them a bit. In Istanbul, she hung out with many folks from many countries and on one day they celebrated  a birthday. They sang Happy Birthday in English because they all knew some English, but then, without preparation, they sang it 3 more times, each time in a different language. How great is that? She said it was a real moment of sharing and international peace for her.

I usually struggle to sleep on planes, but I did nod off for awhile on this one. I was kicked awake by the chair behind me literally being shoved full force forward. Startled, I looked behind me to see a guy jump up and yell Help! 

At least 3 stewardesses ran down the aisles. The lady behind me had passed out and was laying on the floor. I caught a glimpse of her eyes and the husbands eyes - they were chilling - absolute fear. I glanced at the on-screen map and we were over the ocean, just under an hour from Rekjyvavik. 

The lead stewardess somewhat pushed the husband into the aisle, she got on the floor with the lady and propped her head up. Seconds later an oxygen bag appeared and they gave her oxygen. The stewardess was saying "are you with us honey, are you with us". No response. Within about 15 seconds, which felt like an hour, the stewardess said "she's coming back!"

Then the gawking started, I was just as bad as everyone else, sitting there staring. The lady said "what's happening" as she was being propped up off the floor, clearly having no recllection that she passed out. The husband said in a London accent, "you got a bit weird", which I think means "you terrified me and the plane, glad you're back". She seemed to be just fine after that. The stewardesses really did a great job.

We landed one hour later than expected. So I walked very fast to catch my connecting flight, trying to read screens as I pulled 4 suitcases. Embarrassingly, but luckily, my gate was the same one I just left, so I had to turn around and take a bit of a walk of shame. My internet worked, so I texted a few folks, probably paying €1,000 per minute or something :) 
As I was texting and grabbing food, I clearly heard "John Hovell please report to customer service desk. John Hovell please report to customer service desk." I had two immediate thoughts and both were negative, I need to work on that. Why not default to positive thoughts?

I left my pizza and walked straight to the desk. The look on the lady's face was not positive, it was slightly concerned. So now I'm not thinking, I'm just feeling concern. She walks away saying "be right back", says something to her colleague in Icelandic, then grabs a key and says to me "you've been selected for random security screening". 

Now my international red flags go off. I smile and politely rattle off about 10 questions per minute as we walk up back stairs that clearly say "staff only". We get to a small room guarded by officers and she simply says "wait here", I was happy with her previous answers, so I wait.

Within minutes, I'm called into a separate room where someone is putting their coat back on with two guards. They look legitimate. They ask if they can look through my bags and scan my body. I look for cameras and say sure. It was quick and painless, seemed to be no problems at all, but I may have been visibly perturbed.

I left the room, said thank you and proceeded to buy a toy puffin for my youngest daughter and Icelandic chocolate for the rest of the girls. 

The second flight was full of good conversation and I tried their Icelandic non-alcoholic drink called Malt and Applesin. Forgot to mention, I tried it on the first flight as well. Really good! 

My wife picked me up at the airport and it was so great to be back together! Since I was a few hours late, one of our great neighbors stayed in the house while the girls slept. I shared all the stories with my wife and then fell right asleep as soon as got home. 

Tuesday, December 16, 2014

Heading to DC!

It's been so flattering to hear from many people wishing me well on the short trip back to DC. It's inspired me to write lots of personal well wishes too. Pay it forward, as they say, right? 

I slept in the new house for the first time last night. Seriously, the radiators are haunting. I woke up twice to howling or clunking. Maybe this is why it's called "bleeding" them, pretty sure a ghoul is gonna jump out and cause some real bleeding. 

The house only has beds and wifi so far. Other than a chair and a cup, what else do you really need? The bed worked fine as a chair, and you can drink straight out of a bottle, so actually, maybe we're all set :)

On a personal note, some recent leadership development has really been sticking with me. We learned a model with 6 personality types. Unfortunately, all 6 archetypes were negative, but the idea is to get you thinking. I came out as a "critic/doubter", probably very true. I'm now watching closely to see what words and behaviours I choose. My concern would be that my critic turns me into an "energy taker" as opposed to an "energy giver". I'll be watching for that. 


Saturday, December 13, 2014

Birthplace of Programming

The main entrance to Lady Ada Lovelace's Mansion
The blurred corner of nostalgia and déjà vu is the feeling I often find in European villages. Especially on that first time in town, you can almost see a veiled mist of success as you walk each cobbled street of days gone by.

Today I visited the house where computer programming began. Lady Ada Lovelace. Such a beautiful name and such a beautiful contribution to what has now shifted the very civilization within which we live.

172 years ago, Lady Ada was a genius mathematician who happened to know a gentleman named Charles Babbage. Charles created an 'analytical engine', which was basically the first computer.  Lady Ada was able to write and process an algorithm through that machine, making her the first computer programmer. One of the programming languages created 135 years after her algorithm was named Ada in her honour.

There is a striking and memorable set of earth tones as you walk the halls of the mansion. Rich browns, reds tans and blacks light the stone based hallways. There's a stunning little chapel within the mansion that truly reminded me of the Vatican. The house is now used as a conference and training centre, often hosting weddings.

It's about a 20 minute walk from the train station. The walk takes you through the quaint town of Horsley. Apparently Horsley has the highest number of houses sold over £million in the past year. As my friend and I walked the narrow streets and walkways, he was actually struck by the side mirror of a passing car! Shockingly, he was perfectly fine and barely even felt it. Unbelievable.

We were much more careful on our walk back, walking single file. It was harder to continue our conversation that way, but we made it happen. Overall, if you have an interest in computer programming, I would see if its possible to visit Lady Ada's mansion, I think it puts things into perspective. Once you're in town, it's half a day well spent.


The hallways in the mansion
The Chapel
Hallways
Inside the Conference Center
The study
Near the front door
The Lovelace Medal
Outside the front door

Wednesday, December 10, 2014

Bleed a radiator

The radiators in our new house make some fairly loud noises. For a moment, I actually thought a small animal might be bouncing around in one of them. I started asking around and learned that you have to 'bleed radiators'. Who knew?! :) I guess air gets caught in there, which causes the noises. You simply take a 'radiator key' or a screwdriver if you're lucky, and turn the knob in the upper right. The air comes out, then some water, then you're supposedly all set. I watched a video on youtube and verified it with a couple people, guess I'll be trying that soon!

On a completely separate topic, I found hamburgers at a local grocery store. They sell four pre-made patties in a package. As I walked to find the buns, I was thinking to myself, if they sell four patties, I wonder how many buns are in a package. 3 would be mean and a strange number, I bet its 6, yeah, that sounds right. Would you believe they sell 4 buns in a package? Four patties and four buns - did they start with the customer in mind or what, nice!


Monday, December 8, 2014

Snooker UK Championships

I watched the semi-final results of X Factor on TV last night. Ahem, on the telly last night. After the show, the Snooker UK Champuonships were on. I think I had heard of snooker, but I probably couldn't have told you what it was. I was hooked in minutes and I ended up watching something crazy like 2 hours of it! The one guy was winning 5-1, then 9-4. Apparently they play to 10 and you have to win by 2. The guy that was down 9-4, brought it all the way back to tie it up 9-9, which took over an hour. The commentators were very excited about what a great match it was. In between each "frame", which is one point, the players walk off and the broadcast switches from a live view of the table, to a TV interview type of set where they interview other experts.

I learned a lot and really enjoyed it. It's similar to pool or billiards, but they've got extra balls on the table and a few tricky rules to explain. There is a great blend of strategy and tactics, not to mention skill and tension. 

Add it to the list, I like rugby and snooker. Still acquiring the taste for soccer and cricket. I'm alright with formula one racing too, which is pretty big here. Tennis and golf have always been great, and I did watch some professional darts at some point. Lawn bowling is the next one to find, at first I thought it was croquet, but now I think it's completely different. I've seen several nice fields for it, but pretty sure I've never watched a match (game?)...

Sunday, December 7, 2014

"To be fair" means...

The phrase "to be fair" is used a lot here. At first, I thought it was just a bit of filler. I thought it meant "let's not forget". I think I'm learning that it actually comes with a fairly heavy condescending tone to it. That tone isn't always intended, but it's there. It seems to mean somewhere between "you're not looking at the bigger picture" and "you're an idiot" :) I'm going to choose to live in a bit of a positive bubble and continue thinking it comes with a positive tone, somewhere near "let's not forget" :)

Saturday, December 6, 2014

Giving Back

My friend at work that has invited us over many times needed a ride home last night. She's been extremely thoughtful and generous for months and months, so it was such a nice opportunity to share the generosity. I drove her home, we had a great conversation and we even continued the conversation with her family at her house for awhile. I wish I were even better at predicting or noticising ways to help like that, its something I'm working on for sure. I think the trick is to always be helpful, as opposed to looking-for or waiting-for moments to be helpful.

In a related story, I was doing some Christmas shopping in Guildford today. The sights, sounds and smells of European villages around the holidays are special. The white tents are setup along the edges of the cobblestone streets, the live bands and choirs are performing, the smell of fresh roasted chestnuts in second to none.



As I walked up High Street, I saw a guy go flying over the handlebars of his motorcycle. He started to roll around in the street and I instantly realised that the car behind him had [somewhat gently] hit him. I walked straight into the street along with about 3 or 4 other people. I picked up his groceries and 3 of us worked together to pick up his bike. One guy helped the rider stand up since he didn't seem to have any major injuries. The people in the car were in complete shock so it took them a few minutes to even get out of the car. I didn't think to turn off the bike, nor did I know how to, but one of the other helpers did. I also didn't think to call 999 (the UK equivalent of 911) since we were busy helping him, but I saw two other people pretty clearly calling for help as I looked around. I handed him his groceries after the bike was safely to the side of the street and he was already starting to apologise to the folks in the car. I heard the sirens on their way so hopefully everything has worked out. I sure hope any injuries are minor, it was not a nice thing to see. The instant calm, collective help of the community sure was nice to see though.


Tuesday, December 2, 2014

Starting to be a local

On top of good progress at work today, I was able to get schools setup for the family, as well as international crates for shipping, and credit cards and mobile banking. 

At one point today I'm pretty sure I slipped into a British accent for the first time ever, without even thinking about it, crazy. Only a sentence or two, but I heard myself and then thought, wait, how did I just say that.

Words of the day are dodgy, rude and cheeky. I think I've mentioned cheeky before, it's somewhere between trying to be funny, sarcastic and rude. If I were using my English, I'd say it means impudent, or kinda bold.

Dodgy means dangerous or unreliable, or I'd say sketchy. 

Rude is interesting, it means inappropriate or provocative more than it means blunt or inconsiderate. 

I'm sure you realised that Thanksgiving isn't celebrated here, but did you know that turkey is the official Christmas meal? It's literally the exact same big meal as Thanksgiving but it's on Christmas. And it's so fascinating that people go out of their way to say Happy Thanksgiving to me, I wish I understood holidays of all other religions/regions as well as they do here. Chalk it up as always learning, every day...

Monday, December 1, 2014

Lucky to have dogs

We're going through the process of having our dogs shipped to the UK. Its quite expensive, and quite a process. The dogs need passports, special flights, clearances by vets on both sides, shots, etc. We took our dogs in for their shots today and nearly had a tragedy with our older dog. About 20 minutes after the shot, she collapsed. Luckily my wife had stayed at the vet to watch for a reaction and the vets literally ran to help the dog. My wife had also remembered to ask for Benedryl and steroids before the shot, which I think saved the life of our dog. The vets were noticeably shaken by the dogs reaction, they asked the family to go home, plan for the worst and call back in an hour - not the message you want to hear!

We called an hour later to receive the great news that she was breathing again and blood pressure had returned to normal. She's at home now doing very well.

Moving countries is not easy. And its easy to underestimate the power of each little step in the process. Please go play with your pets right now if you happen to have any.

Christmas fair

I attended my first ever Christmas Fair this weekend. I learned what a Tombola is, and how fun it is. Its basically a suspended box that holds numbered pieces of paper. You pay to reach in the box and grab a set number of papers. If the number on your paper ends in 'not' (eg. zero) or 5, then you win a prize! The prizes are all visible on the table, so you get an idea of how many prizes are left and which one you might like, but your number does have to exactly match the prize you win. They must have had 5-10 of these around the fair along with some great games, live music and food. I find that you mostly walk around, eat chocolate, look at crafts and chat with friends. Really nice. Two more highlights from this fair were the remote control cars and a wooden marble maze. The remote control cars were my personal favourite, you used a remote control to drive a fast little car around a tiny wooden maze. You could try to beat the best time of the day, or you could race your friends, I did both :) The wooden marble maze was fun too, it was like a hand made hanging labyrinth. One person had to stand on each side of the maze and each person had to pull down on ropes/pulleys to move the maze up and down - quite a challenge AND there was a time limit. Mesmerising to watch for a few minutes.

Here's a good phrase for you, I'm pretty sure its 'shed load', as in 'a lot', as in how much you stuff you can store in your shed. Now, in the British accent, it absolutely sounds like shitload, but its said in such a casual way, I really can't tell. I have to try so hard to not laugh because of the deadpan 'this is normal professional conversation' face, and I've heard it numerous times recently.

On a different topic, I'm making good progress moving into the new house. I setup an air mattress whilst we wait for the new one I just bought to arrive. We're so fortunate to be able to ship most of our belongings from the US to the UK, so those will arrive later as well. I'm bringing over one small car load at a time since we're in between two houses for a couple weeks. Haven't quite met the neighbours yet, but I'm sure that will come when the time is right.

One last topic is driving. I've noticed a whole new level of comfort in driving. I've memorised enough of the roads that I can almost start to guess how to get around to most places now. Its quite a strange feeling really, because it was only a few months ago that I barely knew how to drive on the left side of the road, let alone know where I'm going.

Saturday, November 29, 2014

Houses cars and fairs, oh my

The UK really lights up nearing Christmas! The are "Christmas fairs" in every town, village, school, etc. They seem to be anything from a few tents and stalls selling foods and crafts up to an entire special event with store sales, games, etc.

I moved into our new house yesterday! We're working with the town council to get the schools all setup and I'm really excited about all of it, looking good! I even got a chance to hang out late in a pub last night with a new neighbour, great times.

There's a big difference between leading a car in the states and getting one in the UK. Test drives are called "demonstrations" and they're not 15 minutes along with a pressured over the top sales pitch. You schedule a demo, they drop the car off at your house for you, you can keep it for up to text weeks?! Then they come pick it up! In my situation it's going to take 10-14 weeks for the actual car to be delivered (maybe that's normal?) after I demo 2-3 cars, so they have a "mini lease" that's basically a car rental for those 10-14 weeks whilst i wait for the real car. So far, it's a really nice system, albeit a little slow I guess, we'll see how the relative pricing works out. 

Tuesday, November 25, 2014

Fill out a cheque, Joe Blogs

Today I learned how to fill out a cheque. It's not write a check, it's fill out a cheque. I realised I need to fill out a cheque for the house this coming Friday and I had a moment of "do I have checks? Are they different?". Sure enough, the bank had sent cheques, and of course they look a bit different. At first glance they looked so different that I wasn't even sure they were checks. So I hit YouTube and watched how to fill out a cheque. I felt like a young teenager and I'll prob feel that way again soon when I have to go for my UK drivers licence.

You basically fill it out the same way, you just put stuff in different places. You write "only" after the written words (plus the straight lines) so that people don't change the amount. I've always wondered if that ever really happens, do people really change the amount on people's checks, or can I start using that as an old tale that happened about once ever in history?

You know how we say "john doe" for examples of an average person? It's not John Doe here, it's "Joe Blogs". It might be "Joe Boggs" and I'm not picking up the accent correctly :) if it is Joe blogs, I'm quite impressed because I bet that name has been around for much longer than blogs as we know them today. And, I think John Doe is actually somewhat common as a name in the US, right? Sure, it should probably be John Johnson, but still, I wonder if Joe Blogs is common at all? :) for extended examples in the states we often use John Doe and Jane Doe, I wonder if it's Jane Blogs? And, in the defence industry, "Joe Engineer" is acceptable in many countries! (Which I appreciate because there are multiple engineers named Joe in my family lol)






Stationery

Office supplies like scissors and staplers are called "stationery". I had never heard that before and it literally came up 3 or 4 times today. Strange how I either hadn't noticed it before, or the timing all lined up on the same day? Makes me wonder what else I haven't quite noticed yet, but one day will become clear. 


Monday, November 24, 2014

Linkin Park Live!




I saw Linkin Park at the O2 tonight! I was part of general admission on the floor, as opposed to numbered seats in the stands. Normally I can estimate a crowd size but I couldn't see the whole floor, so I'd guess a wide range of somewhere between 20,000 and 40,000 people there. I was hoping to walk all the way to the front, but I ended up being about 20 people deep, still really good!



What those guys do on stage is beyond words for me. I've always loved the band, but of course they're even better live, way better. I remember when I first heard them I thought, that's different from any music I've ever heard, a blend of rock, heavy metal, rap, power ballads, absolutely love it. 



In a live audience they deliver such emotion and energy, it's unreal. I've never heard an audience sing so loud, and let's not forgot these guys are top notch musicians, their rhythms are tight, harmony is perfect and the lighting and showmanship take it to the next level. 



I guess I'm trying to say I thoroughly enjoyed it, such a great time! They definitely did a few special things at the end since it was their last show on this tour, that was fun to watch them have extra fun up there - letting all the fans on stage with them, carrying each other on their backs, hugging, etc, so good!!




Saturday, November 22, 2014

Enchanted wood and smoke, but thankfully no fire

I started off the day by setting off the smoke detector. Thats not fun when you live in a building of about 10 flats, I'm sure I put everyone in a bit of a panic.  I was surprised that no one knocked on the door. I ran around the house opening windows, and it felt like an eternity that it kept screaming. All I was doing was heating up a pan for pancakes. The pancakes didn't even turn out very good, lol.

The day ended much better, although my football team lost. I went to http://www.enchantedwoodland.com/. Such a great place! Its a little more than a mile hike around a lake and a mansion, in the pitch black. They light up their trees and create quite a show. The lights are simple and stunning. Its amazing how many different kinds of trees they have, it helps you appreciate their beauty by seeing them individually lit up. 



There were about 1,000 people there when I got there, which was a lot more than I expected. The queue moves pretty quickly if you already have your ticket. They have a few games for the kids to play as they walk, you can count little tiny sparkling fairies that hide in the trees, or there are times when you can press buttons to control the timing and colour of the lights. There's even one point where you press buttons to shoot a light out of a cannon across a long lawn and it 'lands' on a statue, very cool. The reflections in the still lake are breathtaking and they do a great job of setting up a few scenes. The scenes have moving lights set to music. There's a bit of fog blowing in as well, and even a few animal sounds. Really great place, and well worth £7, I'm guessing its priced that way per person so that a family rate isnt too bad.


Top 10 Surprises of Living in the UK



I've hesitated to post this opinion for several months now. My fear is that I'm insulting entire countries, or sparking unintended anger or resentment. I'm also not even a big fan of 'top 10' lists, but I've been asked the question about 'surprises' and 'learnings' so many times that there does seem to be an interest in it, and I certainly hope this can be read and shared from a positive perspective. Its hard to speak in broad brush generalities, there are always exceptions. The intent here is to start healthy conversations, not cause problems. If nothing else, try to laugh at these, so, here we go...

10. The weather is good.

Yes, its a bit wet and dreary (I didn't say the weather is 'great'), but that helps you learn to appreciate the sun when it inevitably comes out. The weather is good in my humble opinion because the temperature doesn't vary. The highs are lower than I'm used to, and the lows are higher than I'm used to. You can easily predict the temperature for the next 7 days and there's something nice about not being surprisingly frozen or sweaty the instant you step outside. Good luck mentally getting used to Celsius vs Fahrenheit though.

9. The food is good.

Ok, 'good' might be a stretch, I tend to say the food is 'bland as opposed to bad'. The salt and sugar are half what I'm used to, which adds to the blandness, but it sure adds to the healthiness factor. These are major cities, so of course you can find a wide range of food. The curry really is as good as its reputation. Oh, can't forget the major switch from 'pop into a fast food joint anywhere' to 'grab a fresh sandwich made that morning anywhere' - huge difference. Tea and scones really are good when they're done well, and there's no debate about chocolate. If you think we have a lot of cooking shows in the states, you wouldn't believe how many cooking shows there are in the UK, so maybe its a sign of things to come?

8. Castles are alive, but the country shuts down no later than 6 pm (1800).

Did you know that real life people actually live in castles and still maintain them? News to me, I seriously thought they were ruins or tourist traps. You better arrive at castles in the morning though because everything from castles to grocery stores to anything with a front door locks no later than 6pm. People go home and then they're somehow shockingly quiet too. Ok, I exaggerate, a few pubs and restaurants are open later, but you'll feel like you're the only one outside until you're inside the pub - oh, unless its summer, then everyone stands outside by the front door of the pub. I tossed in the 1800 time reference here too, better get used to 24 hour clocks. I'm now a wizard at subtracting 12 from any number.

7. Its not as expensive as you've heard, until you need to dry clean something.

In general, salaries are 25% lower and stuff costs 25% more, so you're dealing with a 50% change. Get over it. But if you've gotten used to $.99 shirt or $9 suit dry cleaning, be mentally prepared for literally at least a 600% price increase. I'm convinced dry cleaning must be a secret expert profession where each thread is cleaned by hand with special dry water and mystical powers. Its honestly almost worth buying new suits versus cleaning them. Petrol (gas), houses, clothes, yeah they're more than you'd like them to be, but dry cleaning is apparently an art. Don't forget cash if you want a shopping cart. You'll need to understand council tax, pay for a licence to watch tv, and your credit card better have a PIN number tied to it if you want to easily spend money.

6. There are doors everywhere, and lots of ancient skeleton keys.

I realise there was a big fire here 350 years ago. The door industry must have won some kind of negotiation because every single room and hallway has a door. I'm not sure how germophobes would handle it. I still often smile when I pull a skeleton out of my pocket, I can't help but think of switching it out for a paperclip and making it a fun puzzle to open the door.

5. Seriously, there's a spider problem. 

Listen, I'm not one to jump on a chair when a spider appears, but wow, you literally can't go a day without seeing a spider, let alone walking through a spider web. Such spider diversity too, little flat ones that don't move then scarily completely disappear the next time you look back. Huge 'wolf' spiders that probably eat the mice. Daddy long leg ones that seem to have a mouth and visible teeth. Gotta give it to the spiders though, I've barely seen any ants anywhere at all, even on ice cream laying in the street. And I hear they've scared off the ticks too? Its a big spider dynasty.

4. Every person has their own accent.

Not just in Britain, but I'm beginning to think that every person in the world has their own dialect and accent. I learned that here. In the states you have to travel thousands of miles to hear a noticeably different accent, in the UK you can walk across the hall (and open the door). For the first time, I'm able to 'hear' my own accent, and 'hear' the words I choose. Its enlightening.

3. Roundabouts are way better, until they're way worse. 

In a strange twist of the counterintuitive, long straight roads with simple stops are bad. It turns out to be better if you remove all the forced stopping (e.g. lights, signs, intersections, etc.) and just let people get where they're going with a few easy things in the way to keep them awake. Make the roads a little more twisty, put small colourful plants in the middle of the road where multiple roads come together. If everyone goes a bit slower, we seem to find a way to keep moving and get to our destination pretty quickly.

There's a belief here that one lane roads are plenty of room for two way traffic (and parked cars), just make new friends in other silent moving boxes by waving your hands a lot. Thats all good until someone messes it up, I was lucky for about 7 months before I must have been behind some terrible accident. I was so far behind it that I didn't see any remnants of it, but I can tell you that it took me just short of 3 hours to go 10 miles. Ouch, this system is amazing until it breaks, then its horrific. Win a few, lose a few, I guess.

2. Areas of Outstanding Natural Beauty (AONB).

In other parts of the world, every little area has its most beautiful part. If you're lucky, you're in a little area that happens to have some outstanding beautiful place. Here, you can drive short distances and visit multiple areas that have some of the most beautiful sights in the world. They call them AONB and I had never heard of that before. I'm still overwhelmed by the options and the beauty. I remember the first time I saw purple mountain majesty and the awestruck inspirational motivation that comes with it. There seem to be dozens of places here with pretty similar feelings when you visit. For example, Kynance Cove or Lizard in the south, let alone Wales, Lake District, Ireland, Scotland, man made places, etc., just ridiculously 'how is this possible' type beauty. Even the locals seem to barely know them? Outstanding.

1. Thriving, vibrant culture that already knows you.

Its all about the people, right? I'll be somewhat controversial and say that the British reputation is slow, subtle and passive aggressive. I choose a different perspective and I truly believe it is mature, sophisticated and thoughtful. The statistic is that over 96% of Brits have a passport, more than any other country in the world. They travel a lot, they communicate a lot, I guess as recent as one hundred years ago they 'ruled' most of the land. Even though I find it a bit painful to have to work hard to ask for a bill at a restaurant, there seems to be a genuine kindness pervasive in the culture. I think its an accepted mentality of 'we', as opposed to an 'us' and 'them', which I happen to think is a really nice thing - and exactly what made it somewhat hard to create this list.


Honourable Mentions
There were a few things I couldn't work into the list, such as flipping power outlets on, push buttons on toilets, and the fact that the first floor is the second floor (there's a 'ground floor' which is like floor zero here). 'Post codes' are cool, they get you within about 3 houses of where you want to be, as opposed to zip codes, which I think we use for anything from 5 to 10,000 square mile radiuses? And how can I not mention public transportation, tube, train, bus, taxi, its virtually a flawless system until there's a 'trespasser', which is frighteningly a little too common. I've probably forgotten so many things (e.g sports, visitors, slang, etc.), guess I'll try to keep the daily[ish] blog going :)


Testing New Education Models

What a honour to be invited back to facilitate a leadership development session at a middle school outside Washington DC. This particular middle school is testing a new education model by re-designing their average school day. Normally, students walk to 90 minute sessions that are based on a single subject, and taught by an individual teacher. In this new model, students select from a range of sessions and experience facilitated sessions by multiple experts, all with hands-on, interactive story based problem solving 'classes'. Its a baby step towards new ways of education. 

Six months before the special day, we asked all the students for the 'hardest question they can think of'. I pulled the keywords from the approximate 1000 questions they asked into a word cloud (image 1). We used the word cloud to design the activities. The activity I facilitated tried to help with the topics of 'people', 'human', 'life', 'brain' and 'teamwork'. We shared a few motivational quotes and stories, then helped the students through a personality assessment. Each student learned more about their own personality and how to work with different kinds of personalities. The students, experts, teachers and school leaders seemed quite happy with the results. 

This was the second year we ran the activity, but the twist this year was that I wasn't physically in the auditorium of the school. I was thousands of miles away in London, whilst the students were all in a room together outside Washington DC. We tested Google Hangouts and Skype as our live video software, and we ended up going with Skype. I was able to see and hear the entire classroom, interact with the participants and share my screen as well. 

Its truly fascinating to read about, and participate in, these changes that are being tried in education. I think it may be the pure fact that school leaders are willing to take risks and try new things that helps the students the most. It might not even matter if the model 'works' or not, it might be all about leading by example to show that creativity, innovation, experimentation, adaptation, communications and resilience are key attributes these days.

Image 1: Word Cloud of Keywords from Questions

Wednesday, November 19, 2014

5er

You can call a 5 pound note a 5er, which is kinda fun. 

I'll be facilitating a leadership development course for secondary students on Friday night. I'll be in London, but the students will be in Washington DC. I'm excited because I'll have at least one Londoner facilitating with me, so we'll do our best to make it fun and enlightening. 

I met with some partners from an Organisational Development (OD) firm in London today. Thoroughly enjoyed our conversation, we shared stories about implementing OD and talked about our families as well. We met at a place called the Hospital which is a club designed for sharing ideas. It was beautiful inside with a touch of music industry to it. The room reminded me of the room in BAFTA where Stephen Heppell and I met to discuss STEMmerday. BAFTA has more of an acting and movie industry feel to it though. 

London really lights up around the holidays. I'll be checking out some Christmas lights this weekend I think. 

Tuesday, November 18, 2014

Phraseology and Agility

I saw someone wearing a Virginia Tech sweatshirt walk right by my house outside London, which was very exciting to me. I almost wanted to run out and say hello, but I decided not to. 

Here are some common phrases that I'm even finding myself using now. "Did you have a chat to", means "did you talk to". "Can't be bothered" means someone is too busy or just not paying attention to you. "Telly" is TV. Smart vs clever, this is a bit tricky. Smart is more about 'looking professional' such as dressed in a suit. Clever means intelligent, or what most people in the US might call 'smart'.

I went into London last night for my first time since being back. It was an event called Agile Future Forum at Lloyd's Bank global headquarters. The building is on gresham st, which appears to be wall street, I saw what looked like stock trading floors, and a ton of bank headquarters. The lighting on the street felt like a movie set, it was pretty amazing.

It was a very nice event, the delivery was unbelievably good. The topic was 'agile working', which turns out to mean 'flexible working'. If I'm overly honest, I was a bit disappointed by this limited definition of agility. I think agility has elements of innovation, collaboration and adaptation in it. This forum mostly talks about how to setup part time working, job sharing, hot-desking, and other ways of flexible work schedules.

Again though, the delivery of the event was fantastic. It felt like being in a live tv audience. There were about 90 people seated in a circle, almost like a tiny tiny stadium. The stage was in the middle and it looked like the size of 4 feet by 6 feet. There were professional video cameras, microphones, tvs in each corner of the room. The facilitator was a journalist from the BBC. As opposed to 'death by powerpoint', she treated it like a live news cast, where she interviewed people for about 2-3 minutes each. She asked tough questions, summarized their key points for them, then made beautiful transitions to the next 'guest'. At one point, she had 4 people, each managing directors of large businesses, seated in nice white soft chairs, one in each corner of the room. She conducted 4 simultaneous interviews, keeping our attention and getting a lot of information flowing. Very impressive!

I researched and learned that I'll need to get a drivers licence after being here for 12 months. I'm not sure if 12 months starts from my first visa or my second visa. Guess I better aim for my first visa, which means I need a licence in the next few months! I'll have to get a permit first, then take written and live tests, then pickup a licence, it'll be as if I'm a teenager all over again!


Friday, November 14, 2014

Traffic?

It took 2.5 hours to get home this afternoon, normally it takes about 30 minutes. I saw a few ambulances go by, but I didn't see any accidents or other trouble, so I don't know the cause, but wow it took forever. I went all the way through a playlist on my phone, only skipping a few songs.

I learned a new word yesterday- skint. Skint means "broke" or "don't have any cash on me", kinda fun. "Knock on" came up a couple times today, remember that means domino effect. 

After I finally got home, I had a video call via Skype back to the states. I talked to the school running a STEM day next week, it was a practice run for us because I'll be presenting/facilitating about 50-60 students. We're doing a leadership development activity using the DISC personality assessment, awesome. 

In less than one week we've been able to sell our house in the states and rent a house near London. Craziness. 

I caught up on Downton Abbey, I realize it's not back on in the states yet, so I won't say much, but I will say it's a great season! (Or series, as they say here)

Wednesday, November 12, 2014

Houses and phones

It appears we're making tremendous progress with regard to selling our house in the states, and renting one in the UK. I enjoy the negotiations and there really are quite helpful people out there to help things go smoothly.

After picking up a SIM card for my phone this morning, I was able to receive texts, but the internet didn't work otherwise. I rushed back to the store, after trying to call them, and minutes before they closed. Under cellular settings there's a server that it connects to, and for some odd reason it autopopulates an incorrect address. It's an easy fix and I'm up and running on pay as you go, great!

I'm presenting to an all English audience tomorrow. I believe it's a group of approximately 90 aspiring leaders. Let's see if I can successfully adjust my approach to what I think might be more successful. Later in the day, I'm part of an online panel to a global audience, not sure how many folks, but quite substantial I think. Should be interesting to prepare and present to these different groups. 

The tie to knowledge management today is that anyone can do anything they put their heart into. We have to remember that each person practices something different, and therefore gains expertise. Our challenge is to know when to follow expertise and when to push back, or negotiate, using what you believe to be your own experience and expertise. Not an easy balance to find between trusting others and trusting yourself. Open transparent communication is critical. 

Monday, November 10, 2014

Back in London!

Today marks the start of a 3 year work contract. The trip from DC to London was smooth overall, although the flight was a bit bumpy. I think it was the first time I didn't have to take my shoes off, or my coat or even take out the laptop at a major airport when going through security. I guess technology has improved?

I thought I had lost my work badge, but we found it at the last minute, which was quite a relief. After I landed, the very first song I heard was Katy Perrys "this is how we do, it's no big deal". Made me smile to put it in context of moving to London. 

I turned on my cell phone and I thought I wouldn't have a connection, but I got some kind of automatic wifi magic and it worked! Then I received an email from the carrier about an hour later saying "warning, over $100 in international charges". Great, so much for magic. 

I had my first great preferred hire car experience. I arrived at the site and my car was not only there and ready, it was parked in the very closest parking spot and it was an automatic, nice!

Once I got to the flat, I decided it was cold enough to turn on the heat. We have central heating but of course it's in Celsius, so I had to lookup a reasonable number. I went with 18, hope that's normal. There's also a programmable thermostat in the closest, I'm pretty sure I don't have to touch that though. 

I checked our mailbox and of course it was stuffed. A few bills, lots of junk. The council tax bill was pretty mean, they gave 7 days to pay it, then 7 days before a full year charge, then 7 days for a court summons! I paid it right away and called them, I think I only have a £20 fee now, but wow. 

I checked email and unpacked a bit. The dvr recorded Downton Abbey and X factor and Great British Bakeoff, so I was happy to see that. 

The welcome back to work was really nice. Lots of smiling faces and it's great to be back in the office to help plan and get things done.

Hard to say where this journey will take us, but here's to good times ahead! The phrase of the day (that I've heard at least 3 times in passing) has been "well done" in a nice English accent, so I'll hope it's exactly that. 




Tuesday, October 28, 2014

Be back soon

We'll be returning to the UK in just a few weeks, I'll start posting again soon! Here in the states, I've tried to get in the right side of the car once (to drive), which was funny. And I recently learned the boundaries between the Hants and Surrey counties in the UK. More soon!

Thursday, October 16, 2014

Seeing the same things differently

I've driven in the DC area for decades and it does feel different now that I'm back from the UK. What I notice more now is that people pass in all lanes, at all different speeds. It's even more noticeable to me now that people drive "slow" in the fast lane and fast in the slow lane. It feels like most people are new to the road they're driving on, almost confused by where to go and how to get there. It seems to breed a mutual frustration by everyone involved, it almost forces you to drive more aggressive than you want to, out of pure survival. Strange feeling, I find myself falling right back into driving faster and more aggressive than need be. I keep reaching for the gearbox on the left side too!

The leaves on the trees are beautiful here too! I think I've taken them for granted for too long. Makes me wonder what else I take for granted.


Tuesday, October 14, 2014

What is normal

I'm back to driving on the right side of the road. It came back very easily. I find it's actually more awkward sitting in the passenger side, that's when my mind says stay to the left, but of course I'm not driving from the passenger side, so it works out :)

My older daughter and I went out for dinner last night. Two of the most common things I heard from friends in England were "everything is so much bigger in the states" and "isn't our service  terrible here (in England)". The only thing that seemed noticeably smaller to me in England were the showers, but yes, coming back, things do seem much bigger. For example, the kitchen sink seemed massive. The struggle I ever had with service in England was asking for a bill, but half the places I went to were paid up front at the bar, or I was enjoying the conversation so much that I wasn't worried about the bill. Well, sitting at a restaurant here, I guess I have to admit I noticed the difference. Our waitress must have checked on us every 10 minutes, it was almost too much. In fact at one point, she brought us more water and kinda thrust it over my shoulder, I literally jumped a bit in a startled way, which is very rare for me! 

I've been watching a lot of baseball and football on tv. It's a treat to just turn on the tv and have it right there. In England, I had to get online, order a service, connect the laptop to the tv, move the cursor every 15 minutes, and not surf the web during a game. Playoff baseball is fantastic.

Other than that, it's been a lot of family time, and some work. Even with all the great technology, there's still nothing quite as perfect as spending time together in the same room.




Saturday, October 11, 2014

Back in the states!

I'm back in the states! The flight was nice and easy. The seat next to me was empty, so that left a bit of extra room to spread out for 8 hours. The gentleman in the next seat over was very nice, he was an IT consultant, so of course we chatted about that for awhile.  I was surprised by how good the food tasted, I heard others giving compliments as well, give credit to United! 

My family was there at the airport to say a big hello. They brought balloons and cookies and everything. I was so very thankful but it also felt like 2am, so I hope it came across :)

The drive home was fun. It was raining just to make me feel at home. I was the passenger, so I just watched from the right hand side of the road. It will definitely take a little bit of time to subconsciously stay to the right :)

I came home and tried to switch on a light and nearly jammed a finger. I had honestly completely forgotten that we use switches that flip up and down as opposed to buttons that press up and down. The handle on the toilet was easy to remember though.

In terms of culture, I noticed a lot of agitation. I'm sure it's mostly due to bring at an airport. But I do think different cultures handle their agitation differently. 

This morning I woke up and walked through an invisible spider web. I've lived in this house for 10 years and I don't recall ever doing that before, just another friendly connection to the UK I guess :)




Thursday, October 9, 2014

Apprehensively Intrigued

Today is my last day in London for awhile. 6 months have flown by and today I fly home to Washington DC. The feeling is strange, it's somewhere between nostalgic and apprehensively intrigued, if that makes any sense. There are many things I'm looking forward to, and many things I'll miss. I'm most looking forward to spending time with family and friends! I think it might feel strange to drive on the right side, even though I've done it for decades. There's an interesting feeling that things I've looked at for decades will look and feel much different now. Such a learning experience!

From a work perspective, I attended an internal conference this week. It was excellent in that I learned a few things and I met many great people. From a content perspective, I learned that almost everyone (regardless of their function/ program/role) is beginning to see the challenge and value of knowledge management, admittedly they're typically seeing it through a talent management lens though.

For my last dinner in London I walked in to town, in the rain, of course. I ate at my favorite restaurant which serves my favorite curry in England, which I suppose might be the best curry in the world? The walk home felt quite strange as I was thinking that I'm heading out, as opposed to heading in to a journey. Just to confuse myself further, I'm sure it's just the beginning of the next journey, and of course the journeys learn from each other and weave together.

Now it's the morning of the last day and I'm taking the walk across the London bridge. What a view. What a place. And today was the first time that free wifi worked on the train! Improvements come everyday :)


I paused to smell this flower today. Awesome



Sunday, October 5, 2014

Marmite, love it or hate it?

I started Sunday morning with what everyone does, I researched the political system of the UK. Actually no one does that, but I really did. I kept hearing about "Tories" and names of leads that I didn't recognise, so I educated myself on the whole system. The most interesting part for me was that entire parties have come and gone, or "disbanded" as they call it. I mentally compared that to the states, as if the Republican or Democratic Party were disbanded, which would be huge. But of course UK politics have been around a lot longer. 

Then I really did go out and have more traditional fun, I took photos at another rugby game that I was invited to. I was amazed by how much I remembered from my first game a few weeks ago. Now I had even more comparison, and these teams were not evenly matched at all. Now I could see the levels of quality in play, and what the results look like. They did change into their "smart kit" after this match, which really was suit and tie. Very nice social event after the game again.

A few colleagues threw a "end of summer" party and I went to that after the game. It was"tea" as they called it, which I now fully understand to mean drinks and snacks. Delicious drinks and snacks by the way. We played croquet and I tried Marmite for the very first time. They talk about marmite over here quite a bit, it's a real love hate dichotomy. The haters will remind you it's some kind of yeast extract and can even cause a rash. The lovers will tell you it's salty deliciousness. I was nervous to take my first bite as they all watched, they even said I was allowed to spit - wow, this is like an episode of survivor or fear factor or something. I bit in...and...salty deliciousness! :)

I went back home, caught up with my fantasy sports, and X Factor and Downton Abbey. Good night!




Saturday, October 4, 2014

Fleet, where the Queen goes for a skate

I ventured over to a town called Fleet today. Many people had said what a nice place it is, so I came with fairly high expectations.

According to a local sign, in the 12th and 13th centuries, monks created and maintained two ponds to help feed people. In the mid 1800s, Queen Victoria found Fleet Pond and was known to do her ice skating there. She felt it took too long to get to Fleet from London, so they build a train stop right next to the pond. The town has grown from there.

A friend at work had drawn a local map for me. She explained the "blue triangle" to me. There are 3 main roads that create a nice clean triangle. One of the roads is Fleet Rd, which is their high street, which means it's full of restaurants and shops. The other 2 roads are basically just for driving. Inside the triangle and slightly to the east/right and left is Fleet. South of the triangle is an area called Church Crookham, known to be very nice as well. Above/north of the triangle is an area called Elvetham Heath, full of nice houses and schools. Ancells Farm is on the northeast point of the triangle, also with nice houses.



I parked and started at the bottom left corner of the triangle and Fleet Rd. Right away I could see how nice the people were, there was a market right there and one family even asked me for directions.

There are many "copses" around Fleet. A copse, pronounced kawps, is a small group of trees. Fleet Rd isn't cobblestone but it's a nice street lined with shops. A place called Harlington is right there as well, which is like a dance studio meets library meets civic center meets performance center. Lots of kids activities there. 

At the end of Fleet Rd is Fleet Pond. I was expecting a fairly standard pond, but oh no, this is like instantly being whisked over to Florida. There were herons and swans everywhere, plus some beautiful birds I didn't even recognise. The water is edged by cat tails and the middle of the pond has beautiful little areas of trees. There are well marked paths around the pond, I chose the red and blue paths, which stays close to the water. It took about an hour or so to walk all the way around.


There are several stopping points for sitting or photography or fishing. At one point I came up to a sandy bay, so I stopped to take a photo. I had not seen another person in about 30 minutes so I was very surprised to turn around and see a fairly large animal running at me full speed. It took a second for me to realise it was a dog, and one of my favourite breeds of dog, a boxer. The owner was a bit behind but caught up quickly. I could start breathing regularly again.


I had some nice fish and chips at a pub, then caught up with my buddy for a few minutes. Then I rushed home to watch Hokie football. Go Hokies!






Thursday, October 2, 2014

Lakes District, inspiration for Peter Rabbit

I'm up in an area called the Lakes Dustrict this week. One of my friends at work was so kind to not only schedule a dinner party, but she and her husband drove me all around the lakes for 2 or 3 hours, amazing.

We chatted all about the history of the lakes. It's believed that glaciers melted after the ice age, and the moving water formed the hills and lakes. One of the first lakes you see when coming up from the south is Windemere. There's a slightly oddly placed lighthouse somewhat near the lake, so of course I asked about that. The story goes that a loved local passed away a long time ago and the locals wanted to raise £600 to build a monument. The town raised £450 and asked organizations if they might pay the rest. One org that owned light houses said they'd pay, but the monument had to look like a lighthouse. Kinda fun, since there really is no use for a lighthouse there, so it grabs your attention.

I guess I didn't realise Beatrix Potter lived in the lakes district. She also loved the area so much that she used her earnings to buy up the land, then donate it to national groups. So Peter Rabbit and all those fun characters were "created" in this area. 

It really is quite magical. The roads curve up and down the hills, around the still water lakes. The greenery is all shades of green, with some pointy evergreens to some fluffy oak-like trees. The towns around the water look stunning from up in the hills, just compelling you to run down and buy up a house or two.

A couple of small signs made me laugh. One said "probably the oldest inn in the lakes" and the other said "maybe the largest carpet dealer in England". Only in the UK would you see "maybe" and "probably" in advertising :)

It's a great area and I only small about a quarter of it. Looking forward to seeing the rest another time!


Tuesday, September 30, 2014

Being stranded is such a test of resilience

I'm embarrassed that I can't drive a stick shift, but it's true. Oh I'm a rock star driving one in a video game, even the kind of video game with real, physical pedals, but I've never driven one in real life.

Well, most cars in the UK are stick shift. So if you rent a car, ahem, hire a car, be prepared to drive stick. 

I'm on business travel and I did my best to hire an automatic car. I arrived at the airport, the hire agency was closed but the keys were right there waiting for me. I walked outside, pressed the remote lock button several times and found the car. Guess what, it's a manual. Oh no.

So, what do you do? Everything is closed, it's a small private airport in the middle of no where. Well, how hard can it be? Let's try to drive this thing. It's probably not safe to learn this way, but I felt stranded. I started the car, although it had to tell me to press the clutch to do even that. I popped it in first gear and stalled. Ok, maybe more brake and less gas, nope, stall again. Maybe neutral, nope. Well I'm about out if ideas and if I can't even start moving, how would I safely downshift on a real road.

Ok, so now what. Google how to drive stick? Maybe but still, prob just not safe, and of course now the rain starts. Text the wife, she'll save the day. She helped me relax and looked up a taxi number. Wait, I have to drive an hour away, more like 1.5 hours, and they might only take cash, it's gonna be crazy expensive. Hmm...

Ok, deep breath, there's gotta be something. I walked back to the terminal, hoping anyone would be there. The door was locked but I knocked and sure enough someone came out! She let me in and I explained my embarrassing sob story. She agreed the taxi would be expensive and only cash, so she recommended the closest hotel, then to call the hire company in the morning. She then went out if her way to call the hotel, book me a room, even asked for breakfast and the company rate?! She had to hand me the phone for final details and the hotel told me it's only a 20 minute walk. Well c'mon, I walk in sets of 4-8 hours, so that's no problem. 

Google maps gave me great walking directions but I had been to this hotel before so I knew it was on back country roads, probably not good to walk in the pitch black, pouring rain. The woman there said, I can clock out in 20 minutes, how about if you get a drink and I'll drive you. Amazing.

So I waited right there patiently, I called my original hotel for the night and tried to cancel. It was too late, they would have charged me the full rate anyway, so I had to keep it. Better than an expensive taxi, I guess. 

The incredibly helpful woman dropped me off, I got a meal and went straight to bed. 

The tie to km is pretty fascinating here. The lady helped me learn how to drive stick while she drove me, plus I used google, wikihow, and YouTube. The lady helped me understand the nuances that weren't mentioned online. Worst case I might still try the manual tomorrow because otherwise I'm not exactly sure how I'll get up there. Driving a clutch might start being one of the tacit knowledge examples I use along with hitting a curve ball, tying your shoes and baking with a recipe.

Wish me luck!

Sunday, September 28, 2014

Rugby, it's about nonstop teamwork

I got the chance to photograph a rugby game from the sidelines today. Let me be the first to admit that I've probably watched a total of 60 minutes of rugby in my life, so I just tripled my total knowledge. 

A "kit" is a uniform. The team I watched had four sponsors, which I thought was great for such a young age. They approach their games much different than we do in the states. Everyone was an hour early for the game, first they practise as separate teams. Then they get in their kits.

I heard words like fire, focus, rucking, scrum, hoop, mate, chap, pitch and brilliant. I think I know what they all mean, except for maybe rucking, I might have to look that up. 

As the game started, several things struck me. They never stop. It's like soccer in that there are zero play stoppages, no water break, no separate offense and defense, it's just non stop action.

At one point a boy got hit pretty hard. He layed somewhat motionless for a few seconds so of course that caused an injury stoppage. I was thoroughly impressed by how it was handled. The players all backed away, formed huddles, without coaching. Several adults lined up closeby not to watch, but to create shade from the hot sun for the boy. One adult went straight to the boys head and neck to stabilise it. As he did, the ref yelled "are you qualified to do this", the adult responded yes and handled the situation absolutely brilliantly, like a real pro. It was fairly clear it was not a neck or back injury, thanks to the questions he was asking. He even announced his progress to the nearby parents as he worked, "thinking out loud", if you will. Took about 5, maybe 10 minutes, they got the boy sitting up, into a chair in the shade. At that point he was more embarrassed than hurt, which of course is sad but good news. 

It was a very close game, one team led at the half and the other team won in the second half. I learned after the game that a score is 5 points and a "try" (kick) is 2 points. Pretty close to football.

After the game, both teams went into huddles and I could hear immediate feedback, not only from the coaches but also from the players. Beautiful.

They gave a trophy to the MVP. Not to everyone, but to one great player of the day.

Then it gets really interesting.

I didn't notice this when I parked, but right by the main entrance is a pub. Right on the field (ahem, the pitch). After the game, everyone, and I mean everyone goes to the pub- moms dads kids dogs friends, everyone.

The kids eat free and the parents talk. All together, all teams. Are you kidding me, how great is that? In the states we'd typically arrive 15, maybe 30, mins before the game to stretch, not practise, then we'd play, then we'd get a drink from the rotating parent, then we'd all run home. For today's game, (I did verify that "game" and "match" are both proper terminology), I arrived at 10 and left by 1, with all of the practise, playing and socialising.

Sure, some might say the alcohol is controversial, but no one can argue that there's anything better than good conversation - and teaching kids to sit down, relax, and talk to people. The whole European culture all of a sudden made more sense to me, they start young!

I learned that they do wear pads in rugby, they're basically just .5 inches of pads attached underneath their shirts. They talked about putting on a "smart kit" (ie nice clothes) for the food, but this time they stayed in uniform.

The knowledge management tie is simple, it's about teamwork, knowing each other's strengths and weaknesses. Helping each other out in the moment, as well as reflecting afterward so that you're better next time. I was heavily reminded how important sports are today. Those kids learned that they can't do it alone, it takes a team to do anything worth doing. And it's downright fun when you do it well.








Saturday, September 27, 2014

NFL UK

19 degrees and partly cloudy this morning, which is known as 66 degrees and perfect football weather in the states. I'm on the train to London right now to go experience something called NFL UK. For the past few years, the National Football League has been playing one game in London to try and globalise the league. Apparently they throw a huge public party before the game. This year they're expanding to 3 games and the party is today!

There's a website that explains all the activities, and you can pre-register. It took me about 3 different times trying to register before it finally worked yesterday. They shut down one of the most expensive shopping streets in the world and turn it into a huge football party. There will be performance stages, players, music, "American" food and several football activities. 


There are at least 200,000 people here, probably more than that, it's been shoulder to shoulder on the entire street for 6 hours. Such a great feel to the day, you can see almost every single NFL team represented by jerseys that people are wearing. I saw lots of Raiders, Giants, and Dolphins. I was happy to see a number of Redskins jerseys, including good ol Riggo. 

First I stopped at the main stage where they kicked off the event with a great 80s rock cover band. The Brits do love their classic music. 

I walked up and down the entire street, decided to wait in a long queue to get a photo with the Raiders 3 Lombardi trophies. It took just over an hour to get to them, but right as I got close the Raiderettes came out to dance. The trophies were very cool, 3 Super Bowl rings were in the glass case with them. As I walked back to the main stage, Andre Reed was on screen throwing passes to the crowd from the main stage, cool. After lunch I saw Dan Marino speak on the main stage. The Sons of Pitches performed not once, but twice, which was great for me because that's been the name of my fantasy team for several years now.



The English word of the day is "knock on", which means domino effect. I think that phrase ties to the knowledge management aspect of today's event too. If done well, KM helps grow a business, or helps it succeed. Bringing the NFL to the UK is a huge mindset shift for many Brits. If the NFL is working closely with the British culture and leveraging change management, I'd say there's a decent chance it's successful. I'd want to see discussions where the Brits are saying how to make it work here, as opposed to NFL execs coming over and saying what they're going to do. Sure, a little give and take is healthy, but I'd say there's high risk that the NFL wouldn't "knock on" with people here. 

In my humble opinion, I'm sure they've thought of this, I think the best bet would be to form 4-8 teams around the UK, let them battle themselves while the American teams battle in the US. Then have an international Super Bowl where the winners of each league play each other. In English, they'd probably call it the Final Match. I'm sure America would win the first few by a lot, but you'd be surprised how that's actually a good thing. Having local teams would build interest and keep the momentum as opposed to a game or two per year. If you think about it, the NFL is actually moving quite slow by only doing one game per year for several years. They could have just setup a league in year one and let it grow. It'll be fun to see if this slow incremental approach works, I keep hearing slow and incremental is the way most successful things happen.


Tuesday, September 23, 2014

Amazing schools do exist, education is changing

Two phrases have popped up several times recently and I don't think I've mentioned them here yet. One of them is "throw the toys out of the pram" it means something near "throw the baby out with the bath water" and "threw a fit". The other one is "faff", I have no idea how to spell it. It seems to mean "mess" or "annoying" or "fake", it's an interesting one...

I had another great meeting with Stephen Heppell (thought leader in global education reform). We met at a school he's working with, about 3 hours from London. Funny side note, my google maps app automatically picked up a British accent for literally one turn and then went back to American, wonder what caused that...

The school was absolutely amazing. They've custom built a physical space that is an absolute dream for learning. What's even better is how they built it, they collaboratively worked with many kinds of people and included all of their perspectives (engineers, architects , students, teachers, parents, professors, locals , etc). 

It's hard to describe what it looks like. You start in an open space, almost an outdoor courtyard kind of look. There are four areas linked to that courtyard, each are identical. When you walk in one of the areas, you see a room about 40' by 40' with wide open spaces for learning. All the tables and chairs are moveable and the lighting and sound is top notch professional. 

There's a separate building with more learning spaces, things like a movie studio, football, etc. There's a cool wall that's made of plywood and people tack stuff up on it. They've started posting all the post cards they receive from visitors. They got the idea from their visit to Google euro hq in London. 

It looks like we'll be doing a STEMmerday at their school, amazing!!

On the drive home I stopped to get gas (petrol). I had been to this station before and my "signature card " (credit card) works almost everywhere. I was a little shocked that the card didn't work and the guy said no signature cards - which I had only heard once or twice before in the UK. He said there's a cash machine outside, so I tried that and it also didn't work. I ended up using my business credit card which has a pin (which is what they all prefer ), but now I have to go through the expense system at work, which is a little unnecessary.

Back to the good news, it's so great to physically see schools taking chances and really demonstrating how to rethink education. Two students gave me a tour and I was blown away by their intelligence and professionalism. I could just see how great the system was. Let's do even more! :)


13 mile London hike with Uncle Joe

I posted a few videos on YouTube and the British Premiere League blocked my video from the football match, that was interesting and fast. I had actually wondered if that would happen, but the video was so short I thought it would be ok, guess not.

One of my uncles was in town, so we met up to walk and talk. On my way into London, I realised that flow makes things better. What I mean by that is that change and adaptation are key ingredients for change and improvement.  For example, run down areas tend to be more static in terms of people moving in and out, not to mention investment and upkeep. Whereas, areas with the exact same kinds of houses/people that have movement, are more likely to continuously improve. I wonder if that makes any sense the way I've written it :)

You wouldn't believe how many realtor shops there are here and how many people stop to look at them. People seem to always be moving. I think the same is true for knowledge, it needs to move. The phrase shouldn't be "knowledge is power", it should be "knowledge shared is growth and success", but I guess that isn't as catchy :)

Back to the train ride to meet my uncle, I stood next to a group of 4 people that were clearly together. Looked like a Mom dad son and friend of dads. The boy was jumping around a bit, hanging from a high bar on the tube. Accidentally he smacked his mom as he fell off bar once. Mom was startled and instantly said "stop it, I see you wanting attention because the boys are talking". The Boy was about 9 years old, and he said it's an accident. mom then said "it was an accident likely to happen because of what u were doing, your behaviors we call that. You're a good lad just be aware of your behaviors and the likely things to happen". Things instantly went back to normal. Pretty fascinating piece of parenting?

Uncle Joe and I walked to Holland Park and Kyoto Garden, then Buckingham Palace. We went through green park, Hyde park, regents park, up to Abbey rd, stopped at a few pubs. Mostly it was all about really good conversation. At the end of the day he checked his fitbit (which I didn't know he had ) and it said we walked over 13 miles. Good day :)




Saturday, September 20, 2014

Balancing the Pendulums

We've been discussing two pendulums at work. One is individual vs team and the other is bold vs timid. If you place those two in a 2x2 matrix, you get an interesting set of four approaches. Jumping to the chase, it's all about bouncing in and out if those 4 areas to the best of your ability. Sometimes be a bold team player, and other times you can be a timid individual. 

What we're thinking is that these are often subconscious choices, you might not realise the choice you're making. There's a popular concept these days called "mindfulness". The thinking is that we can all be more aware (or mindful) of our own thoughts and feelings, you know, the "voice in your head ". It's hard enough to bring those voices to your conscious, it's even harder to try and realise "what's true" compared to what the voices are saying. I guess it all boils down to maintaining a positive attitude and regulating your "self talk" to be as helpful and positive as possible.
























Share our hunches in realtime

Thanks to David Gurteen, I was invited to a KM Forum at the Henley Business School. Showing my ignorance, I assumed Henley was in London, but it's actually about an hour outside the city in the beautiful countryside.

The business school sits literally 100 yards from the Thames river, and across the river are wide open fields. It's quite a learning, pensive, reflective environment.

There were maybe 60-80 people there. I knew a few people and I was very excited to meet Chris Collinson in person. I've watched his work for years, and of course, he's even better in person. In fact, I sat right next to him for the entire morning!

We sat at round tables with about 8-10 people per table. The Henley folks explains the school and the day, then we listened to 3 presentations. Then we had a great lunch, then a workshop all afternoon. I learned several things and I'll share a few here...

Most people have a hunch about what's going to work or not work, how do you make those hunches available to the org in real time? As opposed to looking back (which we often do), it's more about looking forward (which is hard).

We learned about an interesting tool. One company uses a real time process to collect feedback on process effectiveness. They call it "analysing weak signals and early warnings". They use an analogy of "if you drive your car only looking in rear view mirror you'll be in a ditch pretty quick". One question they ask in their tool is about how well their employees understand the specific change that is about to happen. They also ask people if they think the project will finish on time and/or on budget. 

A different company described their km challenges as "projects and staff turnover, knowkedge transfer between projects and people to build customer confidence and enhance our capability"

I saw a matrix that I immediately went back to work and used. The left column listed 9 flows of knowledge as well as 4-5 other categories. The column headers across the top listed key processes and tools. So, for example, the 9 flows were employee to employee, external org to internal org, employee to external org, etc (eg all 9 combinations of the Venn diagram that includes employees, groups and external). The tools would be internal examples such as communities of practise, expertise location, etc. Where the columns and rows intersect, you can put a red amber green status regarding their effectiveness. It ends up being a very nice heat map chart visually showing you effectiveness and use of tools.

One company shared what projects they're working on in km. Those projects were Knowkedge maps, identifying knowledge domains, Organisational network analysis, identifying experts and lists of expertise, capability catalogue, storytelling events, defining km responsibilities for people, getting sr buyin, aligning k strat to biz strat, putting km in performance reviews, promoting networked knowledge and working km into their university. I'd be interested to hear more about why they chose those activities, some of them cause concern for me.

One interesting comment was "we need to get km beyond the activists and the interested". They called it Knowledge mobilization.

I heard a fun comparison of organizations to musicians/bands. Musicians practise all the time. How do we practise in our orgs? Music has many "layers", what are the layers in our orgs? In jazz, they feel the pulse, adjust (improvise) and move on. Do we do that, should we? What would "Organisational improvisation" look like? Some might say that's exactly what we do every day :)

I'm a fan of the Snowden Cynefin sense making framework. I think I heard someone named Ralph Stacy defines "complexity as a process". I'll be looking into that.

The workshop was interesting. We studied three things - stories, forces and solutions. At our small tables, we each told a story, a real example of a current challenge at work. Then each table chose their favorite story (at their table ). We then studied the "forces behind" the story. "Unconscious bias " might be a similar framing for "forces behind ". You're basically looking to list what might be invisible, assumed, and causing some of the mini challenges in the story. 

After hearing the stories and forces, you then collectively brainstorm solutions. It seemed to be pretty effective in our little group.

Another interesting quite was "It's more impactful to re-live than to report". And "What techniques do u use for problem preventing as opposed to problem solving"

I enjoyed the day, met great folks and had great conversations. The Henley KM Forum is a good group.